Privacy Policy

Last updated: May 22, 2025

At Gather Physiotherapy (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information: Personal information you provide (name, email address, phone number, health information you choose to share via intake forms and appointment detail or inquiries, and Automatically Collected Information (IP address, browser type and device info, pages visited, and time spent on the site, cookies and similar tracking technologies – used only for sit functionality and analytics).

How We Use Your Information

We collect and use your information to respond to inquiries and appointment requests, provide you with information about our services, improve website functionality and user experience, and maintain records as required for legal and professional obligations. We will only use your personal health information with your consent or as permitted by law.

Disclosure of your information

We do not sell or trade your personal information. We may share your data only when necessary, for example, with third-party service providers (booking platforms, email providers) who assist in our operations, under strict confidentiality, when required by law or professional regulations, with your explicit consent).

Data Storage and Security

We take reasonable precautions to safeguard your personal information against loss, theft, and unauthorized access. Digital information is stored securely, and access is limited to authorized personnel only.

Your Rights

You have the right to access the personal information we hold about you, request corrections to your information, withdraw consent (where applicable), file a complaint with the appropriate privacy commissioner.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their policies.

Cookies and Analytics

We may use cookies or analytics tools (eg. Google Analytics) to understand how users interact with our website. You can disable cookies in your browser settings, though this may affect site functionality.

Changes to this Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date. This is our policy as of June 1, 2025.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please email us or call.

Clinic address: As a home-based practice, our clinic address is shared with clients upon confirmed booking for privacy and safety reasons. Please email Becky directly for our clinic address.